On Mac: In Insta360 Studio, go to Preferences On Windows: In Insta360 Studio, go to Settings-Preferences Please turn off the CUDA and hardware decoder/encoder options in "Preferences"： FAQs related to operating Q1 When importing files into Studio for preview, only the video’s sound is played and the screen is black or green. What should I do?
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To solve it, you must install Studio on a 64-bit computer.Ģ. This occurs because Studio is only compatible with CPUs with x86 architecture and is not compatible with ARM architecture and MIPS architecture CPUs. The program can only be installed on the Windows version designed for the following processor architecture Q5 When trying to install Studio on a Windows computer, the following error message appears. In order to finish the installation, please try to run with administrator privileges, or switch to the administrator account to install. This may happen when the current user account has insufficient permissions to create temporary files on the system disk. "C:\Users\ADMINI~1\AppData\Local\Temp\is-K16DK.tmp". Q4 When trying to install Studio on Windows, the following error message appears. What should I do? To solve it, please contact customer service for further assistance.
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This error is caused by the incompatibility of the skin library used in the Studio installation package with a few Windows systems. Q3 When installing Studio on a Windows computer, the following error appears. What should I do?ĭll: C:\Users\Las\AppData\Local\Temp\is-5M04U.tmp\VclStylesIn Refer to the link below for a detailed tutorial.
Please go to "System Preferences"-"Security and Privacy"-"General" to enable permission. This error occurs because of macOS's new security policy. Q2 When installing the software on a Mac, what can I do if Studio cannot be opened because it is from an unidentified developer? If it still does not work, please open the task manager to confirm whether the previous Studio has been closed. To solve this problem, please close the previous version of Studio that is still running and ensure the software completely closes before trying to install the new Studio version. This error may occur because you have not exited a previous version of Studio, which is still running the file. What should I do?Ĭ:\Program Files\Insta360 Studio 2020\avcodec-58.dllĪn error occurred while trying to replace the existing file: Q1 When installing Studio on a Windows computer, the following error message appears.
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